Support and Help Channels

  • 1 hour ticket response time
  • A one hour Inquiry Resolution Warranty

  • Our technical support staff is on duty round–the–clock to handle all of your service inquiries. Each ticket you post to us will be addressed within less than one hour. If your problem requires help from one of our administrators, we are going to send the ticket to the person in charge and will let you know that the problem is being taken care of.

  • Top quality support service
  • Top–quality Technical Assist Service

  • Our technical support Department is going to be online for you 24x7x365 to to take care of all service inquiry tickets that you submit. We offer technical support for the software packages that are pre–configured on your machine. These include our in–house produced Online Control Panel, the preferred OS along with the server admin panel (with respect to the VPS type).

  • Intuitive help center
  • An Informative Help Section

  • In the Online Control Panel that is available absolutely free with your virtual server, you can discover an informative Help section, which incorporates everything you need to learn about monitoring your web sites and software. We have included a wide array of how–to articles and reviews and video training that show the basic site maintenance responsibilities in an easy to comprehend form.