Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center Section

  • The Help Center section integrated into our Online Control Panel offers a collection of help articles and commonly asked questions. Aimed at fixing any common problem that you may encounter, they are contributed by our support team of proficient technicians.

  • Top quality support service
  • Instructional Videos

  • If you prefer to see how a task is done or how a problem is solved, instead of just reading about it, take a look at our collection of educational video tutorials. They cover different topics and will help you quickly find your way around the Online Control Panel.

  • Intuitive help center
  • A 60–Minute Response Guarantee

  • With each of our semi–dedicated servers, we offer a 24/7/365 tech support service with a 60–minute ticket response guarantee. A group of capable customer service technicians will be available to you to respond to all the inquiries that you might have. During off–peak times, a response will be supplied in even less than twenty minutes.