A 99.9% Server Uptime
Our hosting platform is based on a dependable, first–class hardware architecture and a significantly modified Linux distro. That’s why, irrespective of what your website is, or how many web site visitors you’ve got, or even if there is a distributed denial–of–service assault, our machines will stay up and your sites will remain online.
All Linux hosting packages include a 99.9% server uptime guarantee. And irrespective of which datacenter you select, our guarantee remains unchanged.
A 99.9% Network Uptime
If you wish to offer a first–rate hosting service, you can rarely rely on the default network configuration in a datacenter. We have built our own custom internal network in an effort to ensure a supersonic connection speed with the outside world.
And thanks to this, no matter which datacenters you pick: our US datacenter, our UK datacenter, in our datacenter FI, in our East Europe datacenter or our AU datacenter, you can enjoy an assured 99.9% network uptime. And this uptime guarantee is valid for all web hosting solutions offered in each datacenter.
A 30–Day Money–Back Guarantee
Just like with every other service, when it is your hard–earned money at stake, you cannot feel really secure. That is the reason why, with all our cloud hosting packages we offer a 30–day money–back guarantee. In the event that you don’t feel happy with our web hosting service or in case you want to use a more robust hosting solution, such as a Linux VPS hosting or even a Linux dedicated web hosting – we’ll give you your money back in full, without concealed fees or return charges.
24/7 Technical Support
We have mindfully picked each individual member of our 24x7 support department to make certain that we can provide the best help desk support service you can get. Each of our tech support engineers has lots of years of experience dealing with web hosting accounts behind his back, therefore they know what they are doing. Moreover, they are available to you 24–7 – you’ll be able to reach them at any time and they will reply as quickly as possible.
Their average support ticket response time is below twenty minutes, whereas with other web hosting companies you need to wait around for days. And we offer you a 1–hour response time guarantee. Regardless of what happens, your inquiries will be replied to within one hour.