A lot of persons who start using their very first hosting account, or switch companies, usually have inquiries with respect to how specific procedures are carried out or bump into obstacles when setting up various things such as emails, site settings, etc. That is the reason why, a lot of hosting providers have compiled documentation with the most popular questions and problems in order to help their clients get info quickly and easily. As a result, the client support staff can devote more time to real issues that particular customers may be facing, since the solution for the minor things will be available on the web and clients will be able to cope with them without getting in touch with the customer service team. Having in-depth documentation is extremely important, especially for new users without any experience, as the web hosting service entails heaps of features and lots of individuals can become baffled about what action to take. A good knowledge base can both help you carry out the operations that you need and acquaint yourself with how the hosting service functions as a whole.

Extensive Online Documentation in Hosting

Our hosting plans include a comprehensive knowledge base where you can find info on all the complications that you could experience and their solutions. You can learn how to set up and manage an electronic mailing list, how to use an .htaccess configuration file, or how to continue in case the settings of your mail client are correct, but nonetheless you’re unable to send emails, for instance. We’ve done our absolute best to be as comprehensive as possible and to encompass all the available options so as to save you time and energy and to supply you with different solutions for each problem. The knowledge base contains informational articles as well – both general ones about the web hosting service as a whole, and more specific ones, which will help you get acquainted with the features and functions of the Hepsia hosting Control Panel. You can find articles that are dedicated to specific functions and features in every section of the Control Panel, while if you want to see the whole archive of articles, you should go to the Help section.

Extensive Online Documentation in Semi-dedicated Hosting

Our semi-dedicated servers come bundled with an extensive online article archive where you can find any info that you might need about our web hosting services or about the Hepsia Control Panel that we’re using. We have compiled it based on the feedback that we have gathered from our clients through the years and, as a result, our articles address specific issues that you could stumble upon and suggest the very best means of rectifying them, for instance receiving an HTTP 500 error message or not being able to send e-mails from your computer even though you have the correct outgoing mail server settings. The articles are available in each single Control Panel section and you can check them whenever you need. They can help you enlarge your knowledge not only about our platform, but also about the web hosting field as a whole, as they feature elaborate guides and general information such as what file permissions or cron jobs are.